Feedback Xpert - Automated Review Requests
by DATA HORIZON Co.,Ltd.
Collect actionable reviews automatically with Feedback Xpert. Schedule branded post-purchase emails, instantly publish selected ratings, and route every response to the right team without leaving Shopware.
Keep a central inbox synchronized with storefront widgets, so new testimonials appear as soon as they are approved.
Key Features
- Smart Post-Purchase Invitations – Automatically send review requests after order shipment with configurable delays (3–30 days) and batch processing.
- Intelligent Auto-Publishing – Automatically approve positive reviews (3★, 4★, or 5★) or hold all submissions for manual moderation based on your criteria.
- Order Integration – Track invitation status for each order, send manual review requests, and monitor customer feedback activity directly from the order detail page.
- Native Review System – Seamlessly integrate with Shopware’s built-in product reviews to ensure compatibility with themes and extensions.
- Admin Notifications – Receive instant email alerts when new reviews are submitted.
Why Use Feedback Xpert?
Capture more high-quality feedback while orders are still fresh in your customers’ minds. Feedback Xpert builds trust with a steady flow of verified reviews and replaces manual email campaigns with efficient automation.
Changelogs
2.4.0
- First public release version for Shopware 6.7.x in the Coderizo Extension Store
1.4.0
- Initial public release version for the Coderizo Extension Store supporting Shopware 6.6.x